Privacy Policy

1. Information We Collect

To provide you with a seamless and personalized experience, we may collect the following types of information:

• Personal Identification Information: Name, email address, shipping and billing address, phone number, and payment details (processed securely via our payment partners).
• Transaction Data: Details about purchases, order history, and preferences related to our collections (e.g., Clocks, Garden Sculptures, Home Decor).
• Account Information: If you create a collector’s account, we store your login credentials, saved preferences, and wish lists.
• Technical and Usage Data: IP address, browser type, device information, pages visited, and interactions with our website, collected through cookies and similar technologies.
• Communication Records: Correspondence with our customer care team, including emails sent to [email protected].

2. How We Use Your Information

Your data helps us curate an experience as exceptional as our art collections. We use it to:

• Process transactions and deliver your curated pieces globally (excluding some remote regions and parts of Asia).
• Provide customer support and respond to inquiries regarding orders or payment methods.
• Personalize your journey by recommending products (e.g., Mantle Clocks, Garden Decor) aligned with your tastes.
• Improve our website, collections, and services based on usage patterns and feedback.
• Send updates on orders, new arrivals, or exclusive offers—only with your consent.
• Ensure security and prevent fraud, in line with our commitment to being the “silent guardian of your transaction.”

3. Sharing and Disclosure of Information

We treat your data with the confidentiality of a cherished masterpiece. We do not sell your personal information. Disclosure occurs only in these circumstances:

• Service Providers: Trusted partners who assist with payment processing (e.g., Visa, MasterCard, JCB, PayPal), shipping, and IT services, under strict confidentiality agreements.
• Legal Compliance: When required by law, regulation, or legal process to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• With Your Consent: For purposes explicitly agreed upon at the time of collection.

4. Data Storage and Security

Security is woven into every interaction at Design Toscano Store. We implement measures to protect your data:

• Encryption: Advanced encryption protocols safeguard transactions and sensitive information, mirroring the security of our payment methods.
• Secure Storage: Data is stored on protected servers with access limited to authorized personnel.
• International Transfers: As a global brand, data may be processed in the United States or other locations with adequate privacy safeguards.
• Retention: We retain data only as long as necessary for the purposes outlined, or as required by law.

5. Your Rights and Choices

As a curator of your own experience, you have the right to:

• Access and Update: Review and correct your personal information via your collector’s account or by contacting us.
• Data Portability: Request a copy of your data in a structured format.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Deletion: Request deletion of your account and data, subject to legal obligations.
• Object or Restrict Processing: Object to certain uses of your data where applicable by law.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe, consistent with global privacy regulations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, much like how a well-placed sculpture enhances a garden. These tools help us:

• Remember your preferences and shopping cart items.
• Analyze site traffic and improve performance.
• Provide relevant content based on your interests (e.g., Decorative Objects, Wall Accents).

You can manage cookie settings through your browser controls. Note that disabling cookies may affect site functionality.

7. International Considerations

Design Toscano Store serves a global community of collectors. While we deliver art worldwide (with noted exclusions), we adhere to privacy standards that respect international regulations, including GDPR for European clients and similar frameworks elsewhere.

8. Policy Updates

We may update this policy periodically to reflect changes in practices, laws, or our collections. The latest version will always be posted here, with the effective date noted. Continued use of our site signifies acceptance of updates.